{"id":59918,"date":"2026-08-19T14:25:10","date_gmt":"2026-08-19T04:25:10","guid":{"rendered":"https:\/\/flowpower.com.au\/residential\/?page_id=59918"},"modified":"2026-08-19T20:56:52","modified_gmt":"2026-08-19T10:56:52","slug":"4free-credit-calculation","status":"publish","type":"page","link":"https:\/\/flowpower.com.au\/residential\/4free-credit-calculation\/","title":{"rendered":"How your 4Free usage credit is calculated"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-59918","page","type-page","status-publish","hentry"],"acf":{"page_builder":[{"acf_fc_layout":"h1","content":"<h2>How your 4Free usage credit is calculated<\/h2>","subtitle":"","content_copy":"","lottie_json":false,"json_code":"","loop":false,"inset":false,"centred":false,"small":false,"image_right":false,"image_bottom":false,"crop_image":false,"darken_blend_mode":false,"full_height":false,"background_colour":"dark-blue"},{"acf_fc_layout":"blog_article","sections":[{"acf_fc_layout":"content","content":"With 4Free, eligible electricity used between 11am and 3pm local time is credited back - up to 8kWh per hour.\r\n\r\nHere is how the 4Free credit, the Price Efficiency Adjustment and excess usage work together on your electricity bill.\r\n\r\n\r\n<style>.fpbe{all:revert;display:block;box-sizing:border-box;max-width:1120px;margin:0 auto !important;padding:8px 6px !important;font-family:\"GeneralSans\",Arial,Helvetica,sans-serif !important;color:#0B223E !important;background:transparent !important;text-align:left !important;line-height:1.5 !important}.fpbe *{box-sizing:border-box;margin:0;padding:0;font-family:inherit;list-style:none}.fpbe .fpbe-eyebrow{display:inline-block !important;text-transform:uppercase !important;letter-spacing:1.5px !important;font-size:13px !important;font-weight:600 !important;color:#FB6813 !important;margin:0 0 10px !important}.fpbe .fpbe-lead{font-size:19px !important;font-weight:500 !important;line-height:1.5 !important;color:#0B223E !important;margin:0 0 32px !important;max-width:920px}.fpbe .fpbe-lead strong{font-weight:700 !important;color:#0B223E !important}.fpbe .fpbe-flow{display:flex !important;align-items:flex-start;justify-content:space-between;gap:6px;flex-wrap:nowrap}.fpbe .fpbe-step{flex:1 1 0;min-width:0;display:flex !important;flex-direction:column;gap:14px;padding:0 6px}.fpbe .fpbe-num{flex:0 0 auto;width:44px;height:44px;border-radius:50% !important;background:#FB6813 !important;color:#fff !important;font-family:\"NeueRationalCondensed-ExtraBold\",\"GeneralSans\",Arial,sans-serif !important;font-size:22px !important;font-weight:800 !important;display:flex !important;align-items:center;justify-content:center;line-height:1 !important}.fpbe .fpbe-tx{display:flex !important;flex-direction:column;gap:8px;min-width:0}.fpbe .fpbe-h{font-size:17px !important;font-weight:700 !important;color:#0B223E !important;line-height:1.22 !important;margin:0 !important;text-transform:none !important;letter-spacing:0 !important}.fpbe .fpbe-b{font-size:15px !important;font-weight:500 !important;color:#5a6472 !important;line-height:1.5 !important;margin:0 !important}.fpbe .fpbe-chevwrap{flex:0 0 26px;display:flex !important;align-items:center;justify-content:center;align-self:center;margin-top:22px}.fpbe .fpbe-chev{display:block}@media(max-width:640px){.fpbe .fpbe-lead{font-size:17px !important;margin-bottom:24px !important}.fpbe .fpbe-flow{flex-direction:column;gap:8px}.fpbe .fpbe-step{flex:1 1 auto;flex-direction:row;align-items:flex-start;gap:14px;padding:0}.fpbe .fpbe-tx{flex:1 1 auto}.fpbe .fpbe-chevwrap{align-self:flex-start;margin:2px 0 2px 15px !important;transform:rotate(90deg)}}<\/style><div class=\"fpbe\"><div class=\"fpbe-eyebrow\">The quick answer<\/div><div class=\"fpbe-lead\"><strong>You are billed normally first.<\/strong> Your usage charges include your base usage rate and the Price Efficiency Adjustment (PEA). We then apply a separate 4Free Credit for eligible electricity used during the 4Free Period.<\/div><div class=\"fpbe-flow\"><div class=\"fpbe-step\"><div class=\"fpbe-num\">1<\/div><div class=\"fpbe-tx\"><div class=\"fpbe-h\">We measure your usage each hour<\/div><div class=\"fpbe-b\">There is a separate allowance of up to 8kWh for each hour between 11am and 3pm local time.<\/div><\/div><\/div><div class=\"fpbe-chevwrap\"><svg class=\"fpbe-chev\" width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5 12h13M12 6l6 6-6 6\" stroke=\"#C7D6F5\" stroke-width=\"2.4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"fpbe-step\"><div class=\"fpbe-num\">2<\/div><div class=\"fpbe-tx\"><div class=\"fpbe-h\">We work out the effective rate<\/div><div class=\"fpbe-b\">The credit rate is your base usage rate, plus or minus a separate PEA calculation for eligible usage during the 4Free Period.<\/div><\/div><\/div><div class=\"fpbe-chevwrap\"><svg class=\"fpbe-chev\" width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5 12h13M12 6l6 6-6 6\" stroke=\"#C7D6F5\" stroke-width=\"2.4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"fpbe-step\"><div class=\"fpbe-num\">3<\/div><div class=\"fpbe-tx\"><div class=\"fpbe-h\">We apply the credit<\/div><div class=\"fpbe-b\">The effective rate is credited for every eligible kWh. Electricity used above the 8kWh hourly limit is not included in the credit.<\/div><\/div><\/div><\/div><\/div>"},{"acf_fc_layout":"spacer"},{"acf_fc_layout":"content","content":"<h3>What is the PEA?<\/h3>\r\nThe PEA, or Price Efficiency Adjustment, is the term we use for your monthly rate adjustment. It\u2019s determined based on the underlying wholesale cost of power when you use it. Your PEA lowers when you use power at cheaper times \u2013 like in the middle of day when solar is abundant. The PEA increases if you use power at expensive times \u2013 usually during the evening peak.\r\n\r\nThis mechanism rewards you for being able to move your power consumption to cheaper parts of the day.\r\n\r\nFor example, on your bill it might appear like this:\r\n<table style=\"width: 100% !important; border-collapse: collapse !important; font-size: 16px !important; line-height: 1.4 !important;\">\r\n<thead>\r\n<tr>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #ff6200 !important;\" scope=\"col\"><\/th>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #0a254a !important;\" scope=\"col\">Rate<\/th>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #0a254a !important;\" scope=\"col\">Usage<\/th>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #0a254a !important;\" scope=\"col\">Amount<\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #ff6200 !important;\" scope=\"row\">Base Rate<\/th>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">28c\/kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">500 kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">$140.00<\/td>\r\n<\/tr>\r\n<tr>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #ff6200 !important;\" scope=\"row\">Price Efficiency Adjustment<\/th>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">-5c\/kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">500 kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">-$25.00<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n&nbsp;\r\n\r\n<a href=\"https:\/\/flowpower.com.au\/residential\/pricing\/our-pricing\/pea-calculated\/\">Learn more about the PEA calculation.<\/a>"},{"acf_fc_layout":"spacer"},{"acf_fc_layout":"content","content":"<h3>How the 4Free credit rate is calculated<\/h3>\r\n<strong>Base usage rate plus or minus the 4Free-period PEA equals the 4Free credit rate.<\/strong>\r\n\r\nExample: 41c\/kWh - 8c\/kWh = 33c\/kWh\r\n\r\nIn this example, the eligible electricity would receive a credit of 33 cents for each kWh.\r\n\r\nThe PEA used to calculate the 4Free credit is determined predominantly by the wholesale and network costs during 4 hour free window. For this reason it can be different from the average PEA shown for your full billing period. This separate calculation is only used to work out the correct value of your 4Free credit. It is not an additional charge.\r\n\r\nCalculating your free power in this way, means that using power in the free window can still contribute to lowering your whole of bill PEA for the entire month.\r\n<h3>How the hourly limit works<\/h3>\r\nEach hour has its own 8kWh allowance. Unused allowance does not carry into another hour.\r\n\r\nFor example, if you use 5kWh between 11am and midday, the unused 3kWh cannot be added to the following hour.\r\n\r\nExample of eligible and excess usage:\r\n<table style=\"width: 100% !important; border-collapse: collapse !important; font-size: 16px !important; line-height: 1.4 !important;\">\r\n<thead>\r\n<tr>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #ff6200 !important;\" scope=\"col\">4Free hour<\/th>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #0a254a !important;\" scope=\"col\">Electricity used<\/th>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #0a254a !important;\" scope=\"col\">Eligible for credit<\/th>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #0a254a !important;\" scope=\"col\">Excess usage<\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #ff6200 !important;\" scope=\"row\">11am\u201312pm<\/th>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">6kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">6kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">0kWh<\/td>\r\n<\/tr>\r\n<tr>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #ff6200 !important;\" scope=\"row\">12pm\u20131pm<\/th>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">10kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">8kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">2kWh<\/td>\r\n<\/tr>\r\n<tr>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #ff6200 !important;\" scope=\"row\">1pm\u20132pm<\/th>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">9kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">8kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">1kWh<\/td>\r\n<\/tr>\r\n<tr>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #ff6200 !important;\" scope=\"row\">2pm\u20133pm<\/th>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">4kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">4kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">0kWh<\/td>\r\n<\/tr>\r\n<tr>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #ff6200 !important;\" scope=\"row\">Total<\/th>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">29kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">26kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">3kWh<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n&nbsp;\r\n\r\nEligible usage in this example: 6 + 8 + 8 + 4 = 26kWh credited.\r\n\r\nExcess usage in this example: 2 + 1 = 3kWh not credited. This usage remains part of the normal usage charges on the bill."},{"acf_fc_layout":"spacer"},{"acf_fc_layout":"content","content":"<h3>How this could appear on your bill<\/h3>\r\nThis simplified example uses:\r\n<ul>\r\n \t<li>30-day billing period<\/li>\r\n \t<li>500kWh of total electricity usage<\/li>\r\n \t<li>A base usage rate of 30c\/kWh<\/li>\r\n \t<li>A bill-period PEA of -2c\/kWh<\/li>\r\n \t<li>26kWh of eligible 4Free usage<\/li>\r\n \t<li>A 4Free credit rate of 22c\/kWh<\/li>\r\n<\/ul>\r\nThese figures are illustrative only and are not current plan rates.\r\n<table style=\"width: 100% !important; border-collapse: collapse !important; font-size: 16px !important; line-height: 1.4 !important;\">\r\n<thead>\r\n<tr>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #ff6200 !important;\" scope=\"col\">Bill line item<\/th>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #0a254a !important;\" scope=\"col\">Example calculation<\/th>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #0a254a !important;\" scope=\"col\">What it means<\/th>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #0a254a !important;\" scope=\"col\">Example amount<\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #ff6200 !important;\" scope=\"row\">Electricity usage<\/th>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">500kWh \u00d7 30c\/kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">The normal base usage charge for all electricity used during the billing period.<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">$150.00<\/td>\r\n<\/tr>\r\n<tr>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #ff6200 !important;\" scope=\"row\">Price Efficiency Adjustment<\/th>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">500kWh \u00d7 -2c\/kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">An example negative bill-period PEA, reducing the usage charge because of when electricity was used.<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">-$10.00<\/td>\r\n<\/tr>\r\n<tr>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #ff6200 !important;\" scope=\"row\">Daily supply charge<\/th>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">30 days \u00d7 $1.10\/day<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">The fixed daily supply charge. It is not covered by the 4Free usage credit.<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">$33.00<\/td>\r\n<\/tr>\r\n<tr>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #ff6200 !important;\" scope=\"row\">4Free Credit<\/th>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">26 eligible kWh \u00d7 22c\/kWh<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">The effective rate credited for eligible electricity used during the 4Free Period.<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">-$5.72<\/td>\r\n<\/tr>\r\n<tr>\r\n<th style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; font-weight: 700 !important; color: #ff6200 !important;\" scope=\"row\">Excess 4Free-period usage<\/th>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">3kWh above the hourly limits<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">Normally included in the usage and PEA lines above, but it does not receive a 4Free credit.<\/td>\r\n<td style=\"padding: 10px !important; border: 1px solid #d9d9d9 !important; text-align: left !important; vertical-align: top !important; font-size: 16px !important; color: #0a254a !important;\">No additional credit<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n&nbsp;\r\n\r\n<strong>Example subtotal: $167.28<\/strong>\r\n\r\nThis is before any other applicable charges, credits, concessions or adjustments."},{"acf_fc_layout":"spacer"},{"acf_fc_layout":"content","content":"<h3>Why can the credit rate look different from my base rate?<\/h3>\r\nThe 4Free credit is designed to offset the effective usage cost of eligible electricity.\r\n\r\nDifferences between the 4Free credit rate and the base rate can arise due to the fact that your PEA for the 4Free Period is different to your PEA for the billing period.\r\n\r\nFor example, if your base rate is 30c\/kWh and the PEA calculated for your eligible 4Free is negative 8c\/kWh:\r\n\r\n<strong>30c\/kWh - 8c\/kWh = 22c\/kWh<\/strong>\r\n\r\nYour 4Free credit would therefore be 22 cents for each eligible kWh.\r\n\r\n<em>The important bit: A different cents-per-kWh value does not mean your 4Free credit is missing. It means the credit has used the effective rate that applied to your eligible electricity usage during the 4Free Period.<\/em>\r\n<h3>How 4Free works \u2014 what you'll pay for power<\/h3>\r\nBetween 11am and 3pm every day your electricity is free \u2014 up to 8kWh in each of those four hours. That's the easy bit.\r\n\r\nOutside that free window, here's what shapes your rate. If you use more energy when the wholesale price is cheap (typically when renewable energy generation is high), we\u2019ll pass on those money-saving benefits to you in the form of a rate reduction to your base rate. But if you used more energy when wholesale prices are high (like fossil-fuelled peak times \u2013 typically in the evenings), this could lead to a rate increase to your base rate for that month. We call this the <a href=\"https:\/\/flowpower.com.au\/residential\/pricing\/our-pricing\/\">Price Efficiency Adjustment<\/a>.\r\n\r\nSo the move is simple: run the big jobs \u2014 hot water, washing, the pool pump, charging an EV or battery \u2014 when the wholesale price is cheap (typically in the middle of the day). You soak up your free hours, and the use that spills outside them lands in the cheaper part of the day too, which helps your rate.\r\n\r\nWorth knowing: all your use, including the free 11am\u20133pm window, still counts toward your Price Efficiency Adjustment for the month."},{"acf_fc_layout":"spacer"},{"acf_fc_layout":"content","content":"<h3>Common questions<\/h3>\r\n<strong>Is everything on my bill free between 11am and 3pm?<\/strong>\r\n\r\nYes, subject to the 8kWh per hour limit. Usage above the limit, electricity used outside the 4Free Period and other applicable plan charges are not covered by the credit.\r\n\r\n<strong>Can I carry unused allowance into the next hour?<\/strong>\r\n\r\nNo. Each hour has its own 8kWh allowance. If you use 5kWh in one hour, the unused 3kWh cannot be added to the allowance for the next hour.\r\n\r\n<strong>Does my 4Free usage still count towards my PEA?<\/strong>\r\n\r\nYes. All your electricity usage, including usage during the 4Free Period, contributes to the PEA for your full billing period. The separate 4Free credit then offsets the effective usage cost of eligible electricity.\r\n\r\n<strong>Where will I see the credit?<\/strong>\r\n\r\nYour bill will show your normal electricity usage charges and the PEA calculated across the billing period. A separate line item called 4Free Credit will then be applied for your eligible electricity use between 11am and 3pm.\r\n\r\n<em>Examples in this document have been simplified to explain how the calculation works. Actual rates, PEA values, eligible usage and bill totals will vary by customer, billing period, location and the applicable energy price fact sheet.<\/em>"}],"background_colour":""}],"summary":"","show_ci_banner":false,"hide_headermenu":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How your 4Free usage credit is calculated - Flow Power<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/flowpower.com.au\/residential\/4free-credit-calculation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How your 4Free usage credit is calculated - Flow Power\" \/>\n<meta property=\"og:url\" content=\"https:\/\/flowpower.com.au\/residential\/4free-credit-calculation\/\" \/>\n<meta property=\"og:site_name\" content=\"Flow Power\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-19T10:56:52+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/flowpower.com.au\/residential\/4free-credit-calculation\/\",\"url\":\"https:\/\/flowpower.com.au\/residential\/4free-credit-calculation\/\",\"name\":\"How your 4Free usage credit is calculated - 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