{"id":865,"date":"2024-04-11T05:43:15","date_gmt":"2024-04-11T05:43:15","guid":{"rendered":"https:\/\/fpweb-powerrenewable-staging.azurewebsites.net\/expression-of-interest-2\/"},"modified":"2026-07-02T14:28:30","modified_gmt":"2026-07-02T04:28:30","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/flowpower.com.au\/residential\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-865","page","type-page","status-publish","hentry"],"acf":{"page_builder":[{"acf_fc_layout":"h1","content":"<h1>CONTACT US <em>we're here to help<\/em><\/h1>","subtitle":"","content_copy":36139,"lottie_json":false,"json_code":"","loop":false,"inset":false,"centred":false,"small":false,"image_right":true,"image_bottom":false,"crop_image":false,"darken_blend_mode":false,"full_height":true,"background_colour":"grey"},{"acf_fc_layout":"breadcrumbs","background_colour":""},{"acf_fc_layout":"text","content":"<h2>Live chat <em>the best way to get in touch<\/em><\/h2>\r\nClick the live chat button in the bottom righthand corner of the screen to speak to a member of our team. We're online from Monday-Friday, 9am-5pm.\r\n\r\nIf you're already a customer, you can also access live chat via the Flow Power app.\r\n\r\n<strong>Please note, sign up is not available over the phone and can only be completed via our app or website. We're experiencing a high volume of enquiries at the moment so responses may take longer than usual.\u00a0<\/strong>","column_two":"","inset":true,"background_colour":"blue"},{"acf_fc_layout":"spacer","large":false,"background_colour":""},{"acf_fc_layout":"text_rows","rows":[{"left_content":"<h4>Email us<\/h4>\r\nGet in touch with our team at <a href=\"mailto:contact@flowpower.com.au\">contact@flowpower.com.au.<\/a>\r\n\r\nFor existing customers, please use your registered email address for all enquiries (this is where we send your invoices to).\r\n\r\nIf you want to compare rates for your home, please visit our <a href=\"https:\/\/flowpower.com.au\/residential\/pricing\/energy-fact-sheets\/\">pricing page<\/a> to explore your options.\r\n\r\n<strong>If you are experiencing an issue that requires an urgent response, please reach out to us via Live Chat, and we'll assist you the best we can.\u00a0<\/strong>","right_content":"<h4 style=\"text-align: left;\">Call us<\/h4>\r\n<p style=\"text-align: left;\">1800 359 797<\/p>\r\n<p style=\"text-align: left;\">This line is not open for general enquiries until the hours of 9am-5pm, Monday-Friday. Hold to report faults.<\/p>\r\n<p style=\"text-align: left;\"><strong>Interpreter Service<\/strong><\/p>\r\n<p style=\"text-align: left;\">131 450<\/p>\r\n<em>If you are using the interpreter service, please state company name as Progressive Green trading as Flow Power.<\/em>\r\n<p style=\"text-align: left;\"><strong> We are experiencing a high volume of calls and wait times may be longer than usual. <\/strong><strong>For the quickest response, please use via Live Chat.<\/strong><\/p>"}],"background_colour":"grey"},{"acf_fc_layout":"spacer","large":false,"background_colour":""},{"acf_fc_layout":"policy_cards","cards":[{"content":"<h4><strong>Write to us<\/strong><\/h4>\r\nPO Box 6074\r\n\r\nHawthorn West, 3122\r\n\r\nVictoria, Australia"},{"content":"<h4><strong>Emergencies<\/strong><\/h4>\r\nCall 000 if there is a risk to life or property or for major incidents or faults that threatens someone\u2019s life or property.\r\n\r\n<a href=\"https:\/\/flowpower.com.au\/residential\/faqs\/customer-support\/\">Click here<\/a> for more information about outages and emergencies."},{"content":"<h4><strong>Media enquiries<\/strong><\/h4>\r\nFor any media requests, please contact:\r\n\r\n<a href=\"mailto:flowpower@horizoncg.com.au\">flowpower@horizoncg.com.au<\/a>"}],"background_colour":"blue"}],"summary":"Our Australian-based Customer Success team are available Monday to Friday ,9.00am to 5.00pm AEST.","show_ci_banner":false,"hide_headermenu":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact Us - Flow Power<\/title>\n<meta name=\"description\" content=\"Contact us: Our Australian-based Customer Success team are available Monday to Friday,9.00am to 5.00pm AEST.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/flowpower.com.au\/residential\/contact-us\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Flow Power\" \/>\n<meta property=\"og:description\" content=\"Our Australian-based Customer Success team are available Monday to Friday,9.00am to 5.00pm AEST.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/flowpower.com.au\/residential\/contact-us\/\" \/>\n<meta property=\"og:site_name\" content=\"Flow Power\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-02T04:28:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/flowpower.com.au\/residential\/wp-content\/uploads\/Flow-Power-Contact-Us-Man-On-Phone.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1885\" \/>\n\t<meta property=\"og:image:height\" content=\"1414\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"ContactPage\"],\"@id\":\"https:\/\/flowpower.com.au\/residential\/contact-us\/\",\"url\":\"https:\/\/flowpower.com.au\/residential\/contact-us\/\",\"name\":\"Contact Us - Flow Power\",\"isPartOf\":{\"@id\":\"https:\/\/flowpower.com.au\/residential\/#website\"},\"datePublished\":\"2024-04-11T05:43:15+00:00\",\"dateModified\":\"2026-07-02T04:28:30+00:00\",\"description\":\"Contact us: Our Australian-based Customer Success team are available Monday to Friday,9.00am to 5.00pm AEST.\",\"breadcrumb\":{\"@id\":\"https:\/\/flowpower.com.au\/residential\/contact-us\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/flowpower.com.au\/residential\/contact-us\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/flowpower.com.au\/residential\/contact-us\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/flowpower.com.au\/residential\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Contact Us\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/flowpower.com.au\/residential\/#website\",\"url\":\"https:\/\/flowpower.com.au\/residential\/\",\"name\":\"Flow Power\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/flowpower.com.au\/residential\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/flowpower.com.au\/residential\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/flowpower.com.au\/residential\/#organization\",\"name\":\"Flow Power\",\"url\":\"https:\/\/flowpower.com.au\/residential\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/flowpower.com.au\/residential\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/flowpower.com.au\/residential\/wp-content\/uploads\/logo-orange.png\",\"contentUrl\":\"https:\/\/flowpower.com.au\/residential\/wp-content\/uploads\/logo-orange.png\",\"width\":190,\"height\":111,\"caption\":\"Flow Power\"},\"image\":{\"@id\":\"https:\/\/flowpower.com.au\/residential\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Contact Us - Flow Power","description":"Contact us: Our Australian-based Customer Success team are available Monday to Friday,9.00am to 5.00pm AEST.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/flowpower.com.au\/residential\/contact-us\/","og_locale":"en_US","og_type":"article","og_title":"Contact Flow Power","og_description":"Our Australian-based Customer Success team are available Monday to Friday,9.00am to 5.00pm AEST.","og_url":"https:\/\/flowpower.com.au\/residential\/contact-us\/","og_site_name":"Flow Power","article_modified_time":"2026-07-02T04:28:30+00:00","og_image":[{"width":1885,"height":1414,"url":"https:\/\/flowpower.com.au\/residential\/wp-content\/uploads\/Flow-Power-Contact-Us-Man-On-Phone.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["WebPage","ContactPage"],"@id":"https:\/\/flowpower.com.au\/residential\/contact-us\/","url":"https:\/\/flowpower.com.au\/residential\/contact-us\/","name":"Contact Us - Flow Power","isPartOf":{"@id":"https:\/\/flowpower.com.au\/residential\/#website"},"datePublished":"2024-04-11T05:43:15+00:00","dateModified":"2026-07-02T04:28:30+00:00","description":"Contact us: Our Australian-based Customer Success team are available Monday to Friday,9.00am to 5.00pm AEST.","breadcrumb":{"@id":"https:\/\/flowpower.com.au\/residential\/contact-us\/#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/flowpower.com.au\/residential\/contact-us\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/flowpower.com.au\/residential\/contact-us\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/flowpower.com.au\/residential\/"},{"@type":"ListItem","position":2,"name":"Contact Us"}]},{"@type":"WebSite","@id":"https:\/\/flowpower.com.au\/residential\/#website","url":"https:\/\/flowpower.com.au\/residential\/","name":"Flow Power","description":"","publisher":{"@id":"https:\/\/flowpower.com.au\/residential\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/flowpower.com.au\/residential\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/flowpower.com.au\/residential\/#organization","name":"Flow Power","url":"https:\/\/flowpower.com.au\/residential\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/flowpower.com.au\/residential\/#\/schema\/logo\/image\/","url":"https:\/\/flowpower.com.au\/residential\/wp-content\/uploads\/logo-orange.png","contentUrl":"https:\/\/flowpower.com.au\/residential\/wp-content\/uploads\/logo-orange.png","width":190,"height":111,"caption":"Flow Power"},"image":{"@id":"https:\/\/flowpower.com.au\/residential\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/pages\/865","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/comments?post=865"}],"version-history":[{"count":44,"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/pages\/865\/revisions"}],"predecessor-version":[{"id":57401,"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/pages\/865\/revisions\/57401"}],"wp:attachment":[{"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/media?parent=865"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}