{"id":865,"date":"2024-04-11T05:43:15","date_gmt":"2024-04-11T05:43:15","guid":{"rendered":"https:\/\/fpweb-powerrenewable-staging.azurewebsites.net\/expression-of-interest-2\/"},"modified":"2026-10-13T08:14:21","modified_gmt":"2026-10-12T22:14:21","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/flowpower.com.au\/residential\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-865","page","type-page","status-publish","hentry"],"acf":{"page_builder":[{"acf_fc_layout":"h1","content":"<h1>CONTACT US <em>we're here to help<\/em><\/h1>","subtitle":"","content_copy":36139,"lottie_json":false,"json_code":"","loop":false,"inset":false,"centred":false,"small":false,"image_right":true,"image_bottom":false,"crop_image":false,"darken_blend_mode":false,"full_height":true,"background_colour":"grey"},{"acf_fc_layout":"breadcrumbs","background_colour":""},{"acf_fc_layout":"text","content":"<h2>Live chat <em>the best way to get in touch<\/em><\/h2>\r\nClick the live chat button in the bottom righthand corner of the screen to speak to a member of our team. We're online from Monday-Friday, 9am-5pm.\r\n\r\nIf you're already a customer, you can also access live chat via the Flow Power app.","column_two":"","inset":true,"background_colour":"blue"},{"acf_fc_layout":"spacer","large":false,"background_colour":""},{"acf_fc_layout":"form","left_content":"<h2 id=\"email-us\" style=\"text-align: left;\">Email us<\/h2>\r\n<p style=\"text-align: left;\"><br aria-hidden=\"true\" \/>Tell us a bit about your enquiry and our team will help you.<\/p>","right_content":"[gravityform id=\"20\" title=\"false\" description=\"false\" ajax=\"true\"]","json_code":"","loop":false,"background_colour":""},{"acf_fc_layout":"spacer","large":false,"background_colour":""},{"acf_fc_layout":"text","content":"<h2 style=\"text-align: center;\">Call Us<\/h2>\r\n<p style=\"text-align: center;\">1800 359 797<\/p>\r\n<p style=\"text-align: center;\">This line is not open for general enquiries until the hours of 9am-5pm, Monday-Friday. Hold to report faults.<\/p>\r\n<p style=\"text-align: center;\"><strong>Interpreter Service<\/strong><\/p>\r\n<p style=\"text-align: center;\">131 450<\/p>\r\n<p style=\"text-align: center;\"><em>If you are using the interpreter service, please state company name as Progressive Green trading as Flow Power.<\/em><\/p>\r\n<p style=\"text-align: center;\"><strong>Please note, sign up is not available over the phone and can only be completed via our app or website. We're experiencing a high volume of enquiries at the moment so responses may take longer than usual.\u00a0<\/strong><\/p>","column_two":"","inset":true,"background_colour":"blue"},{"acf_fc_layout":"spacer","large":false,"background_colour":""},{"acf_fc_layout":"policy_cards","cards":[{"content":"<h4><strong>Write to us<\/strong><\/h4>\r\nPO Box 6074\r\n\r\nHawthorn West, 3122\r\n\r\nVictoria, Australia"},{"content":"<h4><strong>Emergencies<\/strong><\/h4>\r\nCall 000 if there is a risk to life or property or for major incidents or faults that threatens someone\u2019s life or property.\r\n\r\n<a href=\"https:\/\/flowpower.com.au\/residential\/faqs\/customer-support\/\">Click here<\/a> for more information about outages and emergencies."},{"content":"<h4><strong>Media enquiries<\/strong><\/h4>\r\nFor any media requests, please contact:\r\n\r\n<a href=\"mailto:flowpower@horizoncg.com.au\">flowpower@horizoncg.com.au<\/a>"}],"background_colour":"blue"}],"summary":"Our Australian-based Customer Success team are available Monday to Friday ,9.00am to 5.00pm AEST.","show_ci_banner":false,"hide_headermenu":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact Us - Flow Power<\/title>\n<meta name=\"description\" content=\"Contact us: Our Australian-based Customer Success team are available Monday to Friday,9.00am to 5.00pm AEST.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/flowpower.com.au\/residential\/contact-us\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Flow Power\" \/>\n<meta property=\"og:description\" content=\"Our Australian-based Customer Success team are available Monday to Friday,9.00am to 5.00pm AEST.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/flowpower.com.au\/residential\/contact-us\/\" \/>\n<meta property=\"og:site_name\" content=\"Flow Power\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-12T22:14:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/flowpower.com.au\/residential\/wp-content\/uploads\/Flow-Power-Contact-Us-Man-On-Phone.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1885\" \/>\n\t<meta property=\"og:image:height\" content=\"1414\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"ContactPage\"],\"@id\":\"https:\/\/flowpower.com.au\/residential\/contact-us\/\",\"url\":\"https:\/\/flowpower.com.au\/residential\/contact-us\/\",\"name\":\"Contact Us - Flow Power\",\"isPartOf\":{\"@id\":\"https:\/\/flowpower.com.au\/residential\/#website\"},\"datePublished\":\"2024-04-11T05:43:15+00:00\",\"dateModified\":\"2026-10-12T22:14:21+00:00\",\"description\":\"Contact us: Our Australian-based Customer Success team are available Monday to Friday,9.00am to 5.00pm AEST.\",\"breadcrumb\":{\"@id\":\"https:\/\/flowpower.com.au\/residential\/contact-us\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/flowpower.com.au\/residential\/contact-us\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/flowpower.com.au\/residential\/contact-us\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/flowpower.com.au\/residential\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Contact Us\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/flowpower.com.au\/residential\/#website\",\"url\":\"https:\/\/flowpower.com.au\/residential\/\",\"name\":\"Flow Power\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/flowpower.com.au\/residential\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/flowpower.com.au\/residential\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/flowpower.com.au\/residential\/#organization\",\"name\":\"Flow Power\",\"url\":\"https:\/\/flowpower.com.au\/residential\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/flowpower.com.au\/residential\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/flowpower.com.au\/residential\/wp-content\/uploads\/logo-orange.png\",\"contentUrl\":\"https:\/\/flowpower.com.au\/residential\/wp-content\/uploads\/logo-orange.png\",\"width\":190,\"height\":111,\"caption\":\"Flow Power\"},\"image\":{\"@id\":\"https:\/\/flowpower.com.au\/residential\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Contact Us - Flow Power","description":"Contact us: Our Australian-based Customer Success team are available Monday to Friday,9.00am to 5.00pm AEST.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/flowpower.com.au\/residential\/contact-us\/","og_locale":"en_US","og_type":"article","og_title":"Contact Flow Power","og_description":"Our Australian-based Customer Success team are available Monday to Friday,9.00am to 5.00pm AEST.","og_url":"https:\/\/flowpower.com.au\/residential\/contact-us\/","og_site_name":"Flow Power","article_modified_time":"2026-10-12T22:14:21+00:00","og_image":[{"width":1885,"height":1414,"url":"https:\/\/flowpower.com.au\/residential\/wp-content\/uploads\/Flow-Power-Contact-Us-Man-On-Phone.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["WebPage","ContactPage"],"@id":"https:\/\/flowpower.com.au\/residential\/contact-us\/","url":"https:\/\/flowpower.com.au\/residential\/contact-us\/","name":"Contact Us - Flow Power","isPartOf":{"@id":"https:\/\/flowpower.com.au\/residential\/#website"},"datePublished":"2024-04-11T05:43:15+00:00","dateModified":"2026-10-12T22:14:21+00:00","description":"Contact us: Our Australian-based Customer Success team are available Monday to Friday,9.00am to 5.00pm AEST.","breadcrumb":{"@id":"https:\/\/flowpower.com.au\/residential\/contact-us\/#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/flowpower.com.au\/residential\/contact-us\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/flowpower.com.au\/residential\/contact-us\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/flowpower.com.au\/residential\/"},{"@type":"ListItem","position":2,"name":"Contact Us"}]},{"@type":"WebSite","@id":"https:\/\/flowpower.com.au\/residential\/#website","url":"https:\/\/flowpower.com.au\/residential\/","name":"Flow Power","description":"","publisher":{"@id":"https:\/\/flowpower.com.au\/residential\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/flowpower.com.au\/residential\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/flowpower.com.au\/residential\/#organization","name":"Flow Power","url":"https:\/\/flowpower.com.au\/residential\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/flowpower.com.au\/residential\/#\/schema\/logo\/image\/","url":"https:\/\/flowpower.com.au\/residential\/wp-content\/uploads\/logo-orange.png","contentUrl":"https:\/\/flowpower.com.au\/residential\/wp-content\/uploads\/logo-orange.png","width":190,"height":111,"caption":"Flow Power"},"image":{"@id":"https:\/\/flowpower.com.au\/residential\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/pages\/865","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/comments?post=865"}],"version-history":[{"count":46,"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/pages\/865\/revisions"}],"predecessor-version":[{"id":60138,"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/pages\/865\/revisions\/60138"}],"wp:attachment":[{"href":"https:\/\/flowpower.com.au\/residential\/wp-json\/wp\/v2\/media?parent=865"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}