CONTACT US we’re here to help
Live chat the best way to get in touch
Click the live chat button in the bottom righthand corner of the screen to speak to a member of our team. We’re online from Monday-Friday, 9am-5pm.
If you’re already a customer, you can also access live chat via the Flow Power app.
Please note, we’re experiencing a high volume of enquiries at the moment so responses may take longer than usual.
Email us
Get in touch with our team at contact@flowpower.com.au.
For existing customers, please use your registered email address for all enquiries (this is where we send your invoices to).
If you want to compare rates for your home, please visit our pricing page to explore your options.
If you are experiencing an issue that requires an urgent response, please reach out to us via Live Chat, and we’ll assist you the best we can.
Call us
1800 359 797
This line is not open for general enquiries until the hours of 9am-5pm, Monday-Friday. Hold to report faults.
Interpreter Service
131 450
Please note, sign up is not available over the phone and can only be completed via our app or website.
We are experiencing a high volume of calls and wait times may be longer than usual. For the quickest response, please use via Live Chat.
Write to us
PO Box 6074
Hawthorn West, 3122
Victoria, Australia
Emergencies
Call 000 if there is a risk to life or property or for major incidents or faults that threatens someone’s life or property.
Click here for more information about outages and emergencies.