CONTACT US we’re here to help
Live chat the best way to get in touch
Click the live chat button in the bottom righthand corner of the screen to speak to a member of our team. We’re online from Monday-Friday, 9am-5pm.
If you’re already a customer, you can also access live chat via the Flow Power app.
Email us
Tell us a bit about your enquiry and our team will help you.
Call Us
1800 359 797
This line is not open for general enquiries until the hours of 9am-5pm, Monday-Friday. Hold to report faults.
Interpreter Service
131 450
If you are using the interpreter service, please state company name as Progressive Green trading as Flow Power.
Please note, sign up is not available over the phone and can only be completed via our app or website. We’re experiencing a high volume of enquiries at the moment so responses may take longer than usual.
Write to us
PO Box 6074
Hawthorn West, 3122
Victoria, Australia
Emergencies
Call 000 if there is a risk to life or property or for major incidents or faults that threatens someone’s life or property.
Click here for more information about outages and emergencies.