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Making a splash: Paul’s Flow Home success story

“We’re saving money which is fantastic. But it’s not even about saving money...”

11 November 2024, 4 min read

Meet Paul

Paul and his family are forward thinkers, committed to making greener lifestyle choices. With a tech-savvy mindset and a desire to tread more lightly on the planet, they were curious to see if Flow Power’s residential electricity plan, Flow Home, could work for them.

Location: Glen Iris

Energy set-up: Pool pump, laundry appliances, electric stove top with induction heating

Household: 2 adults, 1 working from home most of the time, 2 kids

Average monthly household usage: 1011 kWh

Average PEA: -6.1 c/kWh PEA (or an average bill reduction of $60)

Best PEA: -7.9 c/kWh

Biggest bill reduction: -$65.78

 

Averages based on 6 months of consecutive billing data

Bill reductions are the amounts saved on Flow Power bills through reductions to the base rate

The challenge: managing the cost of running a pool

Paul’s family were facing the common challenge of trying to keep their bills down. With a pool pump running daily and various appliances in use, their energy consumption was substantial. Paul’s wife works from home, adding to their energy usage during the day. They needed a solution that would allow them to better manage their energy use while keeping their carbon footprint down.

The solution: behaviour change that makes a difference

Thanks to Flow Home’s Price Efficiency Adjustment (PEA), Paul was given the opportunity to adjust his electricity base rate and achieve a monthly bill reduction.

By simply switching their pool pump to run during the day and using other appliances when wholesale electricity prices were lower, they were able to reduce their electricity rate. Paul’s wife, working from home, could easily manage this shift, making it a seamless transition.

The results: electricity rates down, price efficiency up

In their best month, Paul’s family achieved an impressive PEA of -7.9 c/kWh, reducing their Flow Home electricity rate to 24.7 c/kWh. On average, they have managed to reduce their base rate by 6.1 c/kWh each month, equating to an average monthly reduction of $60!

“It’s a fantastic offer for all sorts of positive reasons. It’s not even about saving money. knowing the electricity we’re supporting is 100% renewable, even if pricing wasn’t comparable, I’d be happy. But to know that we’re making savings is even better.”

The key to success: mindful energy use and the Flow Power app

Having someone at home most of the time has been crucial to their success. Paul’s wife works from home two days a week and is much more mindful of when they use appliances that consume more electricity. The Flow Power app has also been a game-changer, providing real-time energy forecasts and alerts.

“It’s just great to get a gauge of what’s happening. Occasionally we’ve been alerted to a spike, which was helpful. [The app] is useful. Like a fire hazard spectrum: green, go for it, and red, let’s hold off.”

The takeaway: doing the right thing doesn’t have to cost more

Through firsthand experience, Paul and his family can see how Flow Home is helping households participate in Australia’s transition to renewables – without it costing the earth. Since using energy more mindfully, they have not only reduced their bills but also contributed to a greener planet.

“Having been exposed to Flow Power’s offer and understanding the business model in more detail, it’s alerted me to being much more responsible and mindful of the way energy is sourced. We’re being much more conscious of our actions and trying to tread a bit more carefully.”
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