Customers with home batteries who sign up to the Flow Home electricity plan after 31 October 2025 will receive a $150 bill credit (incl. GST), applied as $50 per month across the first three bills.
This credit is offered by Flow Power and is independent of any Government Feed-in Tariff (FiT) entitlements or other state/federal rebates.
The credit is non-transferable, non-exchangeable, and not redeemable for cash beyond standard Flow Power refund processes.
Eligibility Criteria
To be eligible for this campaign offer, customers must:
Be a residential electricity customer located in Victoria (or other participating NEM states, as advised by Flow Power).
Be a new Flow Power customer switching from another electricity retailer.
Complete the Flow Home sign-up process during the Campaign Period.
To receive full credit, customer must remain on an eligible Flow Home electricity plan for at least the first three billing cycles.
Exclusions
This offer is not available to:
Existing Flow Power residential customers.
Customers who provide false or misleading information.
Credit Application & Refunds
The $150 cashback will be applied automatically as $50 per bill over the first three bills.
If the customer’s account is in credit at the end of the Offer period, Flow Power’s standard refund processes apply.
Customers who close their Flow Power account prior to receiving all three credits will forfeit any remaining unpaid credits.
General Conditions
This offer is limited to one cashback per household (NMI).
This offer cannot be used in conjunction with any other promotional offers, unless expressly approved by Flow Power.
Flow Power reserves the right to:
Verify customer eligibility.
Amend, suspend or terminate this offer at any time without prior notice, subject to applicable laws.
Withhold or cancel credits where customers are found to be in breach of these Terms and Conditions.
Customer Communication
Flow Power may provide updates about eligibility, credit application, or plan changes via email, app notifications, or phone.
Have more questions? we’re here to help
If you have any questions about eligibility or the offer, we’re here to provide answers, information, and general support.