Monitor your energy usage vs the real-time cost impact based on market prices, and the share of renewables in the grid.
Please note existing customers will only move to their newly selected plan from 1st August 2026.
Open your flow power app, and tap the the profile icon on the right top corner of the screen.
Scroll to the bottom and tap on “Switch Plan” to start the switching process.
Please select your desired plan and switch date to view your new rates and confirm your switch.
Review your plan details & pricing, then confirm your switch.
Please note you will receive an email confirmation after the switch has been processed
When prices rise, the Flow Power app can help you stay in control.
You’ll receive priority notifications if rare extreme weather events or outages cause electricity prices to surge.
You can also choose to enable custom notifications to get the heads up when wholesale electricity prices rise beyond your comfort levels.
Energy-savvy Flow Home customer, Laura, used the Flow Power app to avoid a bill spike during a high price event.
When she received a high price notification from Flow Power, she didn’t just sit back and watch her bill climb.
Instead, she saw an opportunity to improve her price efficiency for the month with a couple of simple changes.
We’ve shared the answers to our most commonly asked questions – check them out by clicking the button below.
If you need additional assistance, get in touch via the Live Chat at the bottom right of your screen.