HAPPY HOUR
Lock in a peak export rate of 35c/kWh between 5:30-7:30pm local time, and save up to 8.7c/kWh at other times by charging your battery when wholesale prices are low.
Rewarding smart exports
We’re introducing a feed-in tariff that’ll work on a peak and off-peak basis.
This means that between 5:30 pm-7:30 pm local time, you’ll receive a 35c/kWh feed-in tariff. For the rest of the day, you’ll receive 0c/kWh.
You can maxmise your export earnings by combining this with a battery or controllable load to optimise the timing of your exports.
In addition, you can save up to 8.7c/kWh on your base electricity rate by charging your battery when wholesale prices are low. This means you can benefit both from higher export rates in the evening and lower energy costs at other times of the day.
Simply export during the peak happy hours to enjoy the savings on your next bill.
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How it works
During the day
Solar is flooding the grid thanks to Australia’s growing rooftop solar capacity, and wholesale prices can be very low or even negative.
During daytime hours, the grid typically doesn’t need more power – in fact exports during this time can actually lead to strain on our shared electricity system. That’s why Flow Home’s export rate outside 5:30-7:30pm is $0/kWh.
In the evening
Demand and prices typically rise at this time, making your exports more valuable. This is because households across Australia are cooking, cleaning and plugging in appliances after work.
Export between 5:30-7:30pm local time and you’ll earn a higher feed-in rate of 35c/kWh to reward you for making smart energy choices. It’s easy – use your battery or solar controls to ensure your home stores cheap solar in the day to export later that evening at the highest rate.
Throughout the month
Flow Home customers receive more than just bonus rates for smart-timed exports.
The more you avoid using electricity from the grid during evening peak periods, the better your monthly Price Efficiency Adjustment will be, bringing down your overall electricity rate for the month.
This gives energy-savvy exporters additional potential to supercharge their savings.
Learn more about Flow HomeWin like David
Solar and storage owner, David, has seen significant savings and earnings with Flow Home’s smart feed-in tariffs, thanks to a few simple changes.
His family shifted use of appliances to the middle of the day, when renewable energy is abundant and prices are low – helping reduce his base electricity rate by an average of 8.7c/kWh through Flow Home’s Price Efficiency Adjustment.
1. David set his battery to charge during the cheapest periods of the day, typically around 12-2pm and 3-4am.
2. His family used the Flow Power app to track energy prices and exported stored energy from the battery to the grid during peak periods.
A few small shifts in behaviour resulted in a bill reduction of more than 70%.
Read the full story
How you could save with variable pricing
The rewards don’t stop at smart-timed exports. With Flow Home, you can also reduce your rate by using more energy during the day, when renewable energy is abundant.
We incentivise using energy when wholesale electricity prices are low and renewable generation is high. By aligning your usage with cheaper, typically more renewable times of day, you could save money on your monthly electricity bill – even before you factor in Happy Hour exports.
Shifting your energy use to cheaper, greener times benefits you and our shared electricity grid, helping accelerate Australia’s transition to renewable energy.
Learn more about our pricingIs Flow Home’s Happy Hour right for you?
Good fit if:
- You have solar and a battery, or a controllable inverter.
- You’re happy to schedule exports into the evening window.
- You’re willing to shift some usage into cheaper times of day.
Not ideal if:
- You export a lot of solar during the day and can’t control when you export.
- You don’t want to think about when you use energy at all.
- You prefer a standard flat-rate plan and not to think about your energy consumption.
FAQs
We use data from your smart meter, which records how much electricity you export to the grid in 5‑minute intervals.
Each export interval is tagged with the exact time it occurred, so we can clearly identify exports that happen during Happy Hour from exports that happen at other times of day.
Your bill then applies the Happy Hour export rate to the energy you exported during that window, and the standard export rate (currently $0c/kWh to exports outside that window.
Yes. You keep full control of your solar and battery system at all times.
Flow Home doesn’t remotely control your inverter or battery. Instead, we give you price signals and a clear Happy Hour window, and you decide how to respond.
If you have a battery or smart inverter, you (or your installer) can set it up so you charge when energy is cheaper and export more during Happy Hour, but all those settings remain in your hands.
No. Flow Home is a month‑to‑month electricity plan with no lock‑in contract and no exit fees.
If you decide Flow Home isn’t right for you, you can switch to another retailer at any time.
We do run a standard credit check when you sign up, but if you change your mind early on you also have a 10‑day cooling‑off period as required under energy regulations.
Outside the Happy Hour export window, your feed‑in tariff is currently 0c/kWh.
That’s because during the middle of the day the grid is often flooded with solar and wholesale prices are low, so your exports aren’t worth much to the system.
By contrast, during Happy Hour, you receive a higher export rate of 45c/kWh, because that’s when your energy is more valuable.
The feed-in rate of 35c/kWh is available to customers in NSW, SA & QLD.
For NSW, QLD & SA customers the rate will be 45c/kWh. Find out more details about the offer here.
Yes, if you are a new Flow Power customer you will be able to redeem the $150 welcome credit and access these boosted export rates.
Yes, however, if you would like to redeem this promotion please email us at contact@flowpower.com.au and we will arrange the change for you.
Flow Home does not currently cap the number of kilowatt‑hours you can export during Happy Hour that receive the boosted rate.
That means the total value you earn from Happy Hour depends on:
• How big your solar and battery system is.
• How you choose to configure your system (for example, how much you keep for overnight use vs how much you export).
You can see all of this in the Flow Home app:
- A live or near real‑time view of your household usage when live data is available (typically updating every few seconds via smart meter or Flow Hub).
- A “Today” view showing how your usage and exports have tracked so far.
- Historical views of your last 30 days (and beyond) in 5‑minute intervals, including how much you exported and when.
- An energy forecast for the week ahead, highlighting cheaper and more expensive times so you can plan usage and exports.
- A price efficiency dial that shows whether your current behaviour is likely to improve or worsen your monthly Price Efficiency Adjustment. This makes it easy to see how your habits line up with cheaper and more expensive times, and how much of your solar you’re using or exporting.
Any feed-in credit automatically rolls over from month to month and will be applied as a discount to your next monthly bill.
You can request credit to be paid out by contacting customer service via email or live chat. We will require your bank details for the refund to be processed.
If you cancel your Flow Power contract, any credit will be paid out to you (excluding any remaining credit from the $150 sign up bonus which is non-refundable).
Got more questions? we’re here to help
Contact us via the live chat icon at the bottom right of your screen. Our specialists are available from 9am – 5pm, Monday – Friday.
For more information about Flow Home, read our frequently asked questions via the link below.
Please note, we cannot complete residential sign ups over the phone. To sign up your home, download the Flow Power app and follow the prompts. Learn more
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