This guide applies to:
Ensure:
Why TOU?
TOU mode allows you to schedule when your battery charges or discharges.
If your inverter is set to Self Consumption mode, it will prioritise powering your home and may not export energy during the Happy Hour window.
In TOU mode, locate the Battery Schedule or Discharge Period settings.
Add a new time period:
Set this period as Discharge.
Save settings.
This instructs the battery to discharge during the Happy Hour window.
To ensure your battery has energy available:
If Min SOC is set too high (e.g. 40–50%), your battery may stop discharging early and miss part of the 5:30–7:30pm window.
Even if your battery discharges, export may be blocked if:
Check:
Confirm:
Commonly:
If these settings are locked, contact your installer.
Between 5:30pm–7:30pm:
Check the ShinePhone dashboard and look for:
If the battery is discharging but export remains 0 kW:
Yes. You keep full control of your solar and battery system at all times.
Flow Home doesn’t remotely control your inverter or battery. Instead, we give you price signals and a clear Happy Hour window, and you decide how to respond.
If you have a battery or smart inverter, you (or your installer) can set it up so you charge when energy is cheaper and export more during Happy Hour, but all those settings remain in your hands.
Compare quotes from your local pre-vetted installers with Solar Choice.
Learn moreFor technical support in Australia, contact:
Growatt Australia
Phone: 1800 476 928
Email: service.australia@growatt.com
Australian office: 5/147 Alexandra Parade, Fitzroy VIC 3065
If export settings are locked, you may need to contact your installer directly.