Four free hours. Every day.*
Get up to 4 hours of free electricity (up to 8kWh per hour), every day between 11am and 3pm local time (4Free Period).
Plus, customers with a solar and a battery will receive evening feed-in rates of up to 17c/kWh in Victoria and 20c/kWh in NSW, SA and SEQ for any export during 5:30pm-9:30pm on the first 15kWh.
*Credits apply to eligible electricity use between 11am and 3pm local time only, up to 8kWh per hour. Usage outside the eligible period, usage above applicable limits, supply charges and other plan charges remain payable. Feed-in tariff eligibility, rates and conditions vary by location and are set out in the applicable Energy Price Fact Sheet.
Make the middle of the day work for your home
4Free is designed for households that can move significant electricity use into the middle of the day. Examples of activities that may be suitable during the 4Free Period:
- Charging your EV
- Running the pool pump
- Heating your water or
- Using energy-hungry appliances
Eligible customers with solar and a battery will receive evening feed-in tariff rates on evening exports:
Check the 4Free rates for your home
Rates vary by location. Check your relevant energy price fact sheet for the usage rates, supply charges, feed-in tariffs and conditions that apply to your address.
View pricingMore benefits with 4Free
Manage your energy in the app
See live wholesale electricity prices, track your energy use, view bills and manage your Flow Power account in one place.
Smart energy tools included
Receive a Flow Kit (Victoria) or a smart meter upgrade (NSW, SA & South East QLD) to access real-time data of your usage on the Flow Power app, at no additional cost.
100% accredited GreenPower
Your electricity usage is matched with a local accredited renewable generator, through accredited GreenPower certificates sourced from accredited renewable generators.
Make your energy habits work for you
Shift more electricity use to lower-price periods and your monthly rate can be adjusted based on how you use energy.
No fees for switching
Flow Power doesn’t charge you a fee to switch. Once you sign up, we manage the transfer and contact your current retailer. *Fees charged by your current retailer (if any) may still apply.
Simple refunds for your exports
Receive eligible export credits with an easy refund process managed through your Flow Power app account.
FAQs
Get up to 8kWh of electricity usage credited in each hour between 11am and 3pm local time, up to 32 kWh across the four-hour period. Each hour has its own 8kWh allowance and unused electricity does not carry into another hour.
Your electricity use is calculated under your plan using your base rate, including any applicable Price Efficiency Adjustment. We then apply a separate 4Free credit that offsets the effective energy usage cost of your eligible electricity used during the 4Free Period.
Your free electricity window is a great time to tackle the jobs that use the most energy.
Instead of spreading them throughout the day, simply shift them between 11am and 3pm and make the most of your daily 4Free Period.
| Everyday activity | Approximate electricity use* |
| Charge your EV | 7-11kWh |
| Run the pool pump | 1-3kWh |
| Heat your hot water | 2-4kWh |
| Wash and dry clothes | 2-6kWh |
| Run the dishwasher | 1-2kWh |
| Keep the air con running | 1-3kWh per hour |
| Cook lunch | 2-3kWh |
| Work from home | Less than 1kWh |
*Indicative examples only. Actual electricity consumption depends on your appliances, settings and how they’re used.
No. Each hour between 11am and 3pm has a separate 8kWh allowance.
For example, if you use 5kWh between 11am and midday, the unused 3kWh cannot be added to your allowance for the next hour.
No. The credit applies only to eligible electricity usage during the four-hour period, subject to the 8kWh hourly limit.
Usage above the limit, electricity used outside the 4Free Period and other applicable plan charges are not covered by the credit.
The Price Efficiency Adjustment (PEA) reflects when you use electricity during the billing period.
Using more electricity during lower-price periods may reduce your rate, while using more during higher-price periods may increase it.
No. 4Free is not a wholesale electricity plan, and the wholesale price shown in the Flow Power app is not the rate you are charged.
Your rates are set out in your energy price fact sheet. Wholesale prices help determine your Price Efficiency Adjustment, which reflects when you use electricity across the billing period. Using more electricity when wholesale prices are lower may improve your rate, while using more during higher-price periods may increase it.
The app displays wholesale prices to help you make informed choices about when to use flexible appliances, not because those prices are passed through.
Yes. All your electricity use, including electricity used between 11am and 3pm, contributes to the Price Efficiency Adjustment for your billing period.
The PEA can still influence the rest of your bill, but the 4Free credit offsets the usage cost of eligible electricity during the 4Free Period.
We calculate the effective rate for electricity used during the 4Free Period using your:
Base usage rate, plus or minus the Price Efficiency Adjustment (PEA) calculated for the 4Free Period (inclusive of the 8kWh consumption cap)
We then credit that effective rate for each eligible kWh. The PEA calculated for the 4Free Period will differ from the average PEA across your full billing period.
The separate free-period PEA calculation is used to determine the correct credit. It is not an additional charge.
Your Price Efficiency Adjustment (PEA) may have already increased or reduced the effective price of electricity during the 4Free Period. The 4Free credit therefore offsets the remaining effective cost rather than automatically crediting your published base rate.
For example, if your base rate is 30c/kWh and your PEA during the 4Free Period reduces it by 8c/kWh:
30c – 8c = an effective rate of 22c/kWh
Your 4Free credit would be 22c for each eligible kWh.
Your bill will show your normal electricity usage charges and the Price Efficiency Adjustment calculated across the billing period.
A separate line item called ‘4Free Credit’ will then be applied for your eligible electricity use between 11am and 3pm.
The cents-per-kWh value of the credit may vary because it reflects your effective rate during the 4Free Period.
For exports between 5:30pm and 9:30pm local time:
Victoria
- First 15kWh: 17c/kWh
- Additional exports during the same period: 2c/kWh
NSW, SA and South East QLD
- First 15kWh: 20c/kWh
- Additional exports during the same period: 5c/kWh
Exports outside 5:30pm to 9:30pm earn 0c/kWh for all states.
If you are a current Flow Power customer and would like to switch to the 4Free plan you can request a plan switch through the Flow Power app in the profile section.
How to switch
Check your rates
View the rates and energy price fact sheet available for your address.
Start your sign up online, then continue in the Flow Power app
Receive your confirmation email while we take care of the switch from your current retailer.
Get connected with your free Flow Kit (VIC) or smart meter upgrade at no additional cost (NSW, QLD & SA)
Start using the app to track your energy, monitor live prices and make smarter energy decisions. No lock-in contract, no early exit fee and no switching fee charged by Flow Power.
*Fees charged by your current retailer (if any) may still apply.
Sign up for 4Free
Ready to make the middle of the day work harder?
Check the 4Free rates for your home and see which activities you could move into the 4Free Period.
Sign up for 4FreeGot more questions? we’re here to help
Contact us via the live chat icon at the bottom right of your screen. Our specialists are available from 9am – 5pm, Monday – Friday.
Please note, we cannot complete residential sign ups over the phone. To sign up your home, download the Flow Power app and follow the prompts.