This guide applies to:
Paired with Sigenergy battery modules
Using the mySigen App (iOS/Android)
Ensure:
Why Time-based Control?
Time-based Control mode allows you to manually set charge and discharge periods.
If your system is operating in Self-consumption mode, it will prioritise powering your home and may not discharge during the Battery Happy Hour window.
Within Time-based Control mode, locate the Schedule settings.
Add a discharge period:
Set this period to Discharge.
Save settings.
This instructs the battery to discharge during the Battery Happy Hour window.
To ensure the battery discharges during the scheduled window:
If the discharge cut-off SOC is set too high, the battery may stop discharging before 7:30pm.
Battery discharge does not automatically guarantee grid export. Export may be limited if:
Check:
Export limits vary by region and connection agreement (commonly 5 kW single phase, but confirm your approval).
If export settings are locked or unavailable, contact your installer.
Between 5:30pm–7:30pm:
Open the mySigen App dashboard.
Look for:
If battery is discharging but grid export is 0:
Yes. You keep full control of your solar and battery system at all times.
Flow Home doesn’t remotely control your inverter or battery. Instead, we give you price signals and a clear Happy Hour window, and you decide how to respond.
If you have a battery or smart inverter, you (or your installer) can set it up so you charge when energy is cheaper and export more during Happy Hour, but all those settings remain in your hands.
Compare quotes from your local pre-vetted installers with Solar Choice.
Learn moreFor technical support in Australia, contact Sigenergy Australia:
Suite 02, Level 7, 191 Clarence Street, Sydney NSW 2000, Australia
Email: service.au@sigenergy.com
If export settings are installer-locked, contact your original solar installer first.