Lock in a peak export rate of 30c/kWh 0r 35c/kWh between 5.30-9.30 pm local time everyday. View our pricing

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Flow Home

For homes that can be flexible about when they use electricity

 

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More control over the rate you pay

 

Monitor live wholesale electricity prices and move flexible energy use – including EV charging – into lower-price periods typically, during the day, or late at night to help reduce your overall base rate.

Flow Home is designed for households without a battery that can be flexible about when they use electricity. If you have an EV, electric hot-water system, pool pump or other appliances you can schedule, moving them into lower-price periods may help reduce the rate you pay.

Track prices with the Flow Power App

 

The Flow Power app shows live wholesale electricity prices and tracks your energy use, helping you identify better times to run flexible appliances and see how your habits are influencing your rate.

Plus, for solar households without a battery get an uncapped 2c/kWh feed-in tariff on exported solar energy throughout the day.

Flow Home Tech

Check the Flow Home rates for your home

Rates vary by location. Check the relevant energy price fact sheet for the usage rates, supply charges, feed-in tariffs and conditions that apply to your address.

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More benefits with Flow Home 

Manage your energy in the app

See live electricity prices, track your energy use, view bills and manage your Flow Power account in one place.

Smart energy tools included

Receive a Flow Kit (Victoria) or a smart meter upgrade (NSW, SA & QLD) to access real-time data of your usage on the Flow Power app, at no upfront charge.

100% accredited GreenPower

Your electricity usage is matched through accredited GreenPower certificates sourced from local accredited renewable generators.

FAQs

Who is Flow Home designed for?

Flow Home is best suited for households who want the flexibility to run their energy-hungry appliances in the middle of the day, or late at night when wholesale electricity prices are cheaper.

How does the Price Efficiency Adjustment work?

The Price Efficiency Adjustment (PEA) reflects when you use electricity during the billing period.

Using more electricity during lower-price periods may reduce your rate, while using more during higher-price periods may increase it.

Learn how the Price Efficiency Adjustment works

Am I charged the live wholesale electricity price?

No. Flow Home is not a wholesale electricity plan, and the wholesale price shown in the Flow Power app is not the rate you are charged.

Your rates are set out in your energy price fact sheet. Wholesale prices help determine your Price Efficiency Adjustment, which reflects when you use electricity across the billing period. Using more electricity when wholesale prices are lower may improve your rate, while using more during higher-price periods may increase it.

The app displays wholesale prices to help you make informed choices about when to use flexible appliances, not because those prices are passed through.

Can my rate increase as well as decrease?

Yes. Your Price Efficiency Adjustment can increase or decrease your rate depending on when you use electricity.

The Flow Power app provides electricity price information to help you understand when it may be more cost-effective to use flexible appliances.

How can I monitor electricity prices?

The Flow Power app allows you to see live electricity prices, track your energy use, view bills and manage your account.

This information can help you decide when to run flexible appliances and potentially improve your Price Efficiency Adjustment.

Why do I need a smart meter upgrade?

Eligible customers in NSW, South Australia and South East Queensland who don’t have a smart meter will receive a smart meter upgrade at no additional cost, giving them access to more detailed and up-to-date energy data through the Flow Power app.

Does this apply to existing customers?

If you are a current Flow Power customer and would like to switch to the Flow Home plan you can request a plan switch through the Flow Power app in the profile section.

How to switch

 

Check your rates

View the rates and energy price fact sheet available for your address.

Start your sign up online, then continue in the Flow Power app

Receive your confirmation email while we take care of the switch from your current retailer.

Get connected with your free Flow Kit (VIC) or smart meter upgrade at no additional cost (NSW, QLD & SA)

Start using the app to track your energy, monitor live prices and make smarter energy decisions. No lock-in contract, no early exit fee and no switching fee charged by Flow Power.

*Fees charged by your current retailer (if any) may still apply.

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Ready to take more control of your energy costs?

Check the Flow Home rates for your address and find out whether the plan is right for your household.

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Have more questions? we’re here to help

For the answers to some of our most commonly asked questions, visit our FAQ page via the link below.

If you’d prefer to chat with a member of our friendly team, reach out via the Live Chat icon at the bottom right of your screen from Monday to Friday, 9am–5pm.