Meet Flow Power’s all-in-one residential electricity plan, giving everyday Aussies the power to better manage their energy use and support local renewables.
Flow Home, incentivises using electricity when wholesale electricity prices are low, often linked to when renewable generation is high, helping households keep their costs and carbon footprint under control.
Shifting electricity use to cheaper, typically more renewable times benefits your home and our shared electricity grid, which means your household could save by actively participating in Australia’s renewable energy transition.
Flow Home lets households support real, local renewable generators, offering 100% GreenPower as standard.
This means that for every kW of electricity you use, an equivalent amount is added to the grid from your linked generator.
We match 100% of your household’s electricity use with renewable energy, meaning your electricity plan supports more renewable energy flowing into the grid.
To help our customers benefit from low prices in the wholesale market, we’ve designed the Flow Power app.
The app is your secret tool for smarter electricity usage, telling you the best times to power up (or switch off, to avoid high prices).
Monitor your live usage, current market prices or check the forecast for the week ahead, to plan the best times to save.
Flow Home is designed to benefit battery owners, with a variable feed-in tariff that rewards peak period exports.
Optimising your charging and discharging can help significantly reduce your overall electricity costs.
Just like owning a battery, your EV charging schedule can be optimised to help reduce your costs.
Charging your car during low-cost periods can contribute to lowering your rate each month – even if your usage is up.
If your home’s electricity usage is time-flexible, you could save with Flow Home.
Scheduling your power-hungry appliances like dishwashers or washing machines can still help you reduce your rate for the month.
Download the Flow Power app and complete the sign up – you’ll need your personal and bank details, including your NMI to get started. You can find your NMI on a recent electricity bill, usually under ‘Account Details’.
Once sign up is completed, we’ll be in touch with your old retailer to let them know you’ve made the switch to Flow Power.
You’ll receive your Flow Kit – $150 worth of free tools and tech – after sign up, to help you monitor and manage your energy use.
Then, you’re ready to start managing and monitoring your usage, the smart way. Don’t forget to use your app to check out the best times to power down, or power ahead.
When you join Flow Home, you’ll be linked to a real renewable generator, located on your state. This means that for every kilowatt of electricity you use, the equivalent amount of renewable energy will be added to the grid by your renewable generator.
Connecting households to real Australian renewables contributes to the development of more clean energy projects.
It’s our way of ensuring households can play their part in the renewable transition, while benefitting from the cheap, green energy our sun-soaked country generates.
Most electricity providers charge you a fixed rate, regardless of when you’re using electricity – and of course, they don’t pass on any of the savings for good electricity habits.
But we think that needs to change, and that’s why we do pricing differently. We adjust your electricity rate each month based on your habits. By aligning your usage with cheaper, typically more renewable times of day, you could save money on your monthly electricity bill.
Click here to view energy fact sheets for Flow Home in Victoria. For clear advice on what plan is right for you, contact us via our live chat at the bottom right of your screen. Our specialists are available from 9am – 5pm, Monday – Friday.
Please note: the rates in the energy fact sheets do not include our monthly Price Efficiency Adjustment. These rates refer to your base rate, which you will have the opportunity to adjust based on your electricity use.
Learn more
We’ve compiled the answers to our most frequently asked questions in this helpful resource.
If you need additional assistance, get in touch via the Live Chat at the bottom right of your screen.