SMART HOME ELECTRICITY
the Flow Power way

Joining Flow Home is quick, simple, and can be done with an easy app download. You’ll need your personal info, bank details and NMI to get started.

Home /Sign Up /Sign up with Flow Power

Ready to start powering change?

Download the Flow Power app to sign-up!

Your Flow Home journey starts by downloading the app to your device. 

On a desktop? Scan this QR code using your phone.

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1. Create your account

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Open the app and tap ‘Sign up’. 

  • Enter your first and last name 
  • Create a password 
  • Verify your email to activate your account 

2. Select your plan type

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Choose the plan that best describes you: 

  • Residential or Business 

Then, select your state.

For business customers: You’ll also need to enter your trading name, ABN, and business phone number. 

 

3. Add your address

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Enter your street address, suburb, and postcode. 

We’ll use your NMI (National Meter Identifier) to confirm your property. You can find your NMI on your current energy bill (usually under ‘Account Details’). 

No NMI? No problem. You can still proceed with the sign up and the team will fetch it for you.

 

4. Tell us about your home

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We’ll ask a few quick questions to help us tailor your experience.

VIC customers: You’ll also opt-in to receive your free Flow Kit to get you connected to your live data. 

NSW, QLD, SA customers: We’ll organise a smart meter upgrade at no additional cost for you to enable live data via the Flow Power app. This is an essential upgrade to ensure your meter can communicate with the app and will be carried out whether you have a basic meter or an existing smart meter. 

5. Review and confirm

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Before finalising, you’ll get a full overview of your details, pricing, and plan terms including any applicable connection rules or fees.

Once confirmed, we’ll handle the switch from your previous retailer, and where necessary, your smart meter upgrade. Leave it with us.

Note: Your pricing will defer based on your postcode. The pricing mentioned here is for visual purposes only.

 

6. Set up payment

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Add your preferred payment details and you’re all set!

 

 

 

 

Welcome to Flow Home 

 

You’re almost ready to start using your power for good. Time to get to know the Flow Power app, so you’re ready to supercharge your savings. 

Use your Flow app dashboard to: 

  • Monitor your energy usage* 
  • Track real-time savings 
  • Manage your solar and battery 
  • Access powerful tools and insights 

 Once connected, you’ll receive an update from Flow Power to confirm we’ve successfully switched your supply. Then, you’re ready to start powering change from the comfort of your couch. 

*Following successful smart meter upgrade in states outside of VIC. 

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Got more questions? we’re here to help

Contact us via the live chat icon at the bottom right of your screen. Our specialists are available from 9am – 5pm, Monday – Friday.

For more information about Flow Home, read our frequently asked questions via link below.

View FAQs