OUR PRICING

Your rate,
in your hands

At Flow Power, we do pricing differently, giving you the power to influence the rate you pay for electricity.

Our pricing doesn’t feature a fixed electricity rate. Instead, we incentivise making smarter energy habits part of your day to day, with a variable rate that puts you in control of your costs.

When you join Flow Home, you’ll have a daily supply charge (set by your local distributor) and a base electricity rate. But, unlike other electricity providers, you’ll also receive a Price Efficiency Adjustment to your bill each month, which gives you the potential to save by using energy at smarter times when the prices are lower.

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Smarter habits = better savings

Today, record levels of renewables are entering the grid and reshaping how the energy market peaks.

Prices are typically highest for a few hours in the morning and late afternoon to evening, and are generally cheapest, or even negative, throughout the middle of the day.

Flow Power’s Price Efficiency Adjustment has been designed to incentivise energy use when renewable generation is high, and prices are low.

The more you can shift your usage to cheaper, more renewable times, the more you can reduce your variable monthly rate.

Load shifting graph

Your Price Efficiency Adjustment explained

The Price Efficiency Adjustment (PEA) is a monthly calculation that adjusts your base rate up or down to determine your final billed rate. It’s calculated based on: 

  • when you used electricity, and 
  • what the wholesale price was at those times 

If you shift your energy usage to cheaper times – like the middle of the day when renewables are abundant, you can reduce your overall rate for the month.  

Equally, if you consistently use power during expensive periods – typically when fossil-fuel generation is at its peak in the morning and early evening – your rate will increase for the month. 

Rate adjustment calculations

Optimising your Price Efficiency Adjustment

You don’t need to be an expert to use energy more price efficiently – even small changes can add up to big monthly savings.  

And don’t worry – we provide smart energy monitoring tools and tech to make it simple to know when to power down, or power ahead. With Flow Home, you’ll get: 

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Live price feed and forecasts to monitor for low prices 

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Flow Hub and Smart Plug – easy on/off remote control at the tap of a button 

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SMS and optional push alerts to help you avoid high prices 

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Simple dashboards to track your usage and savings 

Is variable pricing right for you?

 

Flow Home isn’t a one-size-fits-all plan. It’s built for people who want more control over their energy costs and have flexibility over when they use power.

 

Flow Home is best suited to:
  • Households that can regularly shift energy use to cheaper times and greener times 
  • Households that can schedule their large appliances to run at optimal times (dishwashers, EV chargers, pool pumps etc) 
  • Battery owners (existing or plans to install in the future – learn more about how a battery can help you save) 
  • Energy-savvy homeowners who can make small, smart changes. 
  • Households motivated to lower their bills  
  • and support Aussie renewables. 
Flow Home may not be right for you if:
  • You don’t have flexibility over the time you use appliances (and regularly run them during evening or morning peaks) 
  • You have solar panels and don’t plan to install a battery  
  • You’re looking for a fixed rate month-to-month 

We want you to win

The Flow Power App indicates the best and most price efficient times to use energy.

Use our Energy Forecast to plan your week ahead, or check prices when running energy-hungry devices to  use it to your advantage. 

Explore the Flow Kit
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What’s the difference between price efficiency and energy efficiency? 

Energy efficiency

 

using less power overall (good for bills and the planet). 

Price efficiency

 

using power at cheaper times (good for lowering your Flow Home rate). 

Benefits of our flexible rate

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More knowledge, more power

The key to getting the best rate is understanding the wholesale energy market.

Using our app, you can learn to recognise price patterns to make informed choices about your energy use —saving money and supporting cleaner energy.

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Unlock lower rates

Benefit from wholesale market price drops.

Gain the power to reduce your final electricity rate when using energy during these price drops – without having to join a wholesale electricity plan.

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Support clean energy

Our flexible rate encourages and rewards you for using electricity when there is more renewable energy in the grid.

This shift reduces demand at peak times – when levels of polluting fossil-fuelled energy is typically higher.

Real customer savings

Case Studies

How this EV Owner cut their electricity bill with Flow Home

"I'm paying less now to power my EV and home than what I used to pay monthly for petrol”

Read more
Case Studies

How Paul’s pool pump is reducing his electricity rates

“We’re saving money which is fantastic. But it’s not even about saving money...”

Read more
Case Studies

How Flow Home rewards this greenie for doing the right thing

“It’s all about using the greenest energy you can—and for me, that just happens to align with cheaper prices.”

Read more

Useful links

Energy Fact Sheets

Get a breakdown of our rates.

Energy fact sheets

Concessions & Rebates

Find out which concession or rebates you may be eligible for.

Concessions & rebates

Fees & Charges

A clear summary of Flow Power’s fees and charges.

Fees & charges

Understanding your bill

See what your rate adjustment looks like on your bill.

Bill explainer

Get to know your power

Join the growing number of energy-savvy Aussies using their power for good.

Sign up to Flow Power via our app.

Flow Power Use Your Power For Good

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