Help and Support - Flow Power

Help & support

Our friendly team of energy experts are here to help

If you’re an existing Flow Power customer, please don’t hesitate to reach out to your account manager. 

For anyone looking to speak with a friendly Flow Power team member straight away, please call 1300 08 06 08 (8:30am and 5pm).


Read our frequently asked questions and access useful links for Australian energy market data/

Wholesale pricing explained

Wholesale electricity pricing allows you to take control of your power costs and pay for electricity at wholesale market prices.

Power Purchase Agreements Explained

Power Purchase Agreements (PPAs) are becoming an increasingly common alternative to fixed-rate energy agreements.

But what exactly is a PPA and how do the different options stack up?

Energy terms glossary

This glossary comes in part from the Australian Government Energy Exchange.

Corporate responsibility

Read about corporate responsibility procedures and policies relating to the function of Flow Power.